Terms and Conditions
Welcome to riccad! These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with www.riccad.com website (the "Service") operated by riccad team ("us", "we", or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
Purchases
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, email address, phone number, and shipping address.
All information provided during the purchase process must be accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account or order.
Third-Party Fulfillment
We use third-party services for order fulfillment. By placing an order, you agree to the terms and conditions of these providers as well. The terms of service of our third-party providers are hereby incorporated by reference into these Terms and Conditions.
Order Processing and Fulfillment
Orders are processed once payment is confirmed. Production times vary by product and provider, typically ranging from 2-7 business days. Once production is complete, orders are shipped according to the shipping method chosen at checkout.
Shipping
We offer various shipping options at checkout. Shipping times and rates vary depending on the destination and shipping method selected. Please note that shipping times are estimates and not guarantees. We are not responsible for delays caused by the shipping provider.
International shipments may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be.
Returns and Refunds
Due to the custom nature of our products, all sales are final. However, if there is a defect in the product or a mistake in the order, we will offer a replacement or refund.
Defective or Damaged Items
If you receive a defective or damaged item, please contact us at [Your Contact Email] within 14 days of receiving the item. Include your order number and a photo of the defective item. We will arrange for a replacement or a refund.
Order Cancellations
Orders can be cancelled within 24 hours of placing the order. After this period, we cannot guarantee that the order can be cancelled as it may already be in production.
Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of riccad team and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of riccad team.
Prohibited Uses
You may use the Service only for lawful purposes and in accordance with the Terms. You agree not to use the Service:
- In any way that violates any applicable federal, state, local, or international law or regulation.
- For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
- To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter", "spam", or any other similar solicitation.
- To impersonate or attempt to impersonate riccad team, a riccad team employee, another user, or any other person or entity.
Limitation of Liability
In no event shall riccad team, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Service; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or (vi) the defamatory, offensive, or illegal conduct of any third party. In no event shall riccad team be liable for any damages in excess of the amount paid by you to riccad team during the six-month period immediately preceding the date on which the claim arose.
Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
Governing Law
These Terms shall be governed and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Contact Us
If you have any questions about these Terms, please contact us at: contact@riccad.com